Set up an address that tells the story – or the like. The goal is to get to the same Manage how you sign in to Microsoft page. Reset the password if you don’t remember it. Microsoft doesn’t support it.ĭo whatever is required to log into the personal account with the business email address. You cannot merge two Microsoft personal accounts. Maybe there’s an Office subscription or some OneDrive files in the “wrong” account.
A common scenario: a few years ago your business email address was used to set up a personal account – and then later you set up a different personal account with a different address because you didn’t realize, and who could blame you?īe careful. Some of you may have more than one personal account. You need to be oriented if you want to use Microsoft services offered to both divisions – for example, logging into Windows, licensing the Office programs, or using programs like OneDrive, OneNote, and Microsoft ToDo. Microsoft keeps asking questions about which account to use or insisting that you log in to “fix problems with your account.” It helps if you can tell which account is in play by looking at the email address. If both accounts use the same address, it’s a problem. In the last article, I gave you some tips to figure out your Microsoft account credentials. Still here? For some of you, this is practical, nuts-and-bolts advice that will improve your life. If you don’t have an Office 365 mailbox, feel free to move on. You only have a business account if your company uses Office 365 for email. This is likely only to be true for people in small and medium businesses. If you use the same email address to log into your Microsoft business and personal accounts, this article will show you how to change the address on your personal account.
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